Response Times

Response time will vary depending on the source document, the Data Schema, and the options selected.

Unfortunately, there is no free lunch.

Source Document

Properties of the source document which impact response time:

  • file size, especially for images files

  • number of pages

  • density of text

Take a look at the Guidelines For Uploading Files section for ways to improve source files.

Data Schema

Properties of the Data Schema which impact response time:

  • number of fields

  • complexity of guidelines

Additionally, lists of nested objects in the Data Schema and many corresponding items in the source document. For example: a multi-page invoice with many products purchased, and each product having multiple fields returned in the response.

Processing Options

Processing options which impact response time:

Examples

Common combinations of document types and models.

Fastest

Single page documents with few fields.

  • ID documents: passports, driver licenses, etc.

  • Healthcare cards

  • Tickets, boarding passes

  • Envelopes, packages

Average

Single page documents with nested objects. Multiple page documents with no nested objects.

  • Most receipts

  • Single page invoices

  • Bills of lading

  • Most business contracts

Slower

Multiple page documents with nested objects and small text.

  • Very long receipts with many items and small text (i.e. long list of groceries for the week)

  • Invoices with more than 10 pages, each page having many items

  • Monthly bank statements, especially when over 10 pages

Whenever possible, remove any unnecessary pages before uploading the document.

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