# Billing

## Overview

From the Billing page, you can:

* View your current plan
* Choose a new plan (upgrade or downgrade)
* Access your Stripe customer portal

## Access the Billing Page

1. Go to [app.mindee.com](https://app.mindee.com/)
2. On the left-hand menu, click on "<i class="fa-gear">:gear:</i> Settings"
3. Select the "Billing" tab

Or simply click here: <a href="https://app.mindee.com/settings?tab=billing" class="button primary">Go to Billing page</a>

Only `admin` and `owner` [users](https://docs.mindee.com/organizations#team-members) can access and modify billing details.

## Change Your Plan

To change your plan:

1. Find the plan under the available options
2. Click on the "Downgrade" or "Upgrade" button at the bottom of the plan

## Stripe Customer Portal

To access your Stripe customer portal, click on the "Manage Subscription" button.

<figure><img src="https://4029869281-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fu5bStlX8nv4b9z4GXB2S%2Fuploads%2FamrgnLfJa7WFxqd4itjX%2Fbilling-manage-subscription.png?alt=media&#x26;token=28ade709-2165-496f-aebe-8fc788d4dc0c" alt="Manage Subscription button - access Stripe customer portal" width="563"><figcaption></figcaption></figure>

### Access Invoices

You can download past invoices anytime on your Stripe account.

{% hint style="info" %}
Invoices are issued automatically at the start of each billing period.
{% endhint %}

## Supported Payment Methods

You can use any payment method supported by Stripe for all self-serve plans.

Among these, the most popular are credit and debit cards.

Custom payment options are available for Enterprise customers.

## Included Pages and Overages

Each plan includes a monthly or a yearly quota depending on your subscription frequency. There is no service disruption if you reach the quota.

If you exceed the included pages in your plan, these will be charged according to the Overage Rate. These extra calls will be invoiced every €100, or at the end of your subscription.

| Plan     | Included Pages | Overage Rate  |
| -------- | -------------- | ------------- |
| Starter  | 6,000 / year   | €0.05 / page  |
| Pro      | 30,000 / year  | €0.04 / page  |
| Business | 120,000 / year | €0.035 / page |

{% hint style="info" %}
**Pages are calculated based on successfully processed documents.**

Client errors (HTTP 4xx) and processing errors will **not** count towards your page usage.
{% endhint %}

To track your page usage, you can consult the [insights](https://docs.mindee.com/account-management/insights "mention") page.

Additionally, API responses contain the number of pages processed in the [#file-metadata](https://docs.mindee.com/integrations/client-libraries-sdk/process-the-response#file-metadata "mention") object.

Finally, you can be notified when your plan is reaching its limit by setting [#usage-alerts](https://docs.mindee.com/organizations#usage-alerts "mention").

## Billing Frequency

You will be billed as soon as you complete your subscription payment online.

Payment is required upfront to access the platform and the features included in your plan.

Enterprise customers have access to different billing methods, please reach out to us directly.