Billing

The Billing page in your Mindee account lets you manage your subscription, view usage, and access past invoices.

Who Can Access Billing?

Only Organization Admins can access and modify billing details.

Where to Find Billing Settings

1. Go to app.mindee.com

2. On the left-hand menu, click on Settings

3. Select the Billing tab

Or simply click here:

Go to Billing page

What You Can Do from the Billing Tab

From the Billing tab, you can:

• View your current subscription

• Switch billing frequency (monthly or annual)

• Access your Stripe account settings

Upgrading or Changing Plans

To change your plan:

1. Go to Settings → Billing

2. Choose a new plan under the available options

3. Click on Downgrade or Upgrade

What You Can Do from Stripe

Invoices

You can download past invoices anytime on your Stripe account.

Invoices are issued automatically at the start of each billing period.

Change Payment Method

Choose any payment method supported by Stripe.

Page Usage & Overages

Each plan includes a monthly or a yearly quota depending on your subscription frequency. There is no service disruption if you reach the quota.

If you exceed it, additional pages are charged automatically on your payment method.

Plan	Included Pages	Overage Rate
Starter	6,000 / year	€0.05 / page
Pro	30,000 / year	€0.04 / page
Business	120,000 / year	€0.035 / page

Pages are calculated based on successfully processed documents.

Client errors (HTTP 4xx) and processing errors will not count towards your page usage.

To track your page usage, you can consult the Insights page.

Additionally, API responses contain the number of pages processed in the File Metadata object.

Supported Payment Methods

We currently support credit and debit cards for all self-serve plans.

Custom payment options are also available for Enterprise.