# Mindee V1 Account

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**It is no longer possible to sign up for the V1 platform.**

Existing **paying** V1 users will keep **all access** to their accounts, organizations, and APIs.
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## Recover Your Account

If you have forgotten your password, follow these steps to recover your account.

1. Click the link **password forgotten?**.

<figure><img src="https://126655343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2al1MDqAP9Dg9iDRjkWg%2Fuploads%2Fgit-blob-c535ea778660f51dffb91290640da10b2ebc7456%2F24f134f-Screenshot_2022-01-10_at_20.35.01.png?alt=media" alt="The login page with the password forgotten link" width="563"><figcaption></figcaption></figure>

2. Add your email address that you used to create an account in Mindee and click on send email.

<figure><img src="https://126655343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2al1MDqAP9Dg9iDRjkWg%2Fuploads%2Fgit-blob-7511c74a2ecc655b9b956de638296e9209f26218%2F77d1ca3-Screenshot_2022-01-10_at_21.09.59.png?alt=media" alt="The password reset email field page" width="563"><figcaption></figcaption></figure>

3. The password reset link will be sent. Check your email or spam box to verify the link and follow the instructions in the email to recover your account.

<figure><img src="https://126655343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2al1MDqAP9Dg9iDRjkWg%2Fuploads%2Fgit-blob-b4581708f916da10364c75e9c42a54315b147af9%2Fc84f039-Screenshot_2022-01-10_at_19.43.53.png?alt=media" alt="The password reset link sent info" width="563"><figcaption></figcaption></figure>